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A conglomeration of actionable strategy and relatable business lessons and experiences for creative entrepreneurs written by Crystal Eva.

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3 Non-Negotiables to Keep High Client Satisfaction and have Return Clients

3 Non-Negotiables to Keep High Client Satisfaction and have Return Clients

navigate the ever-changing business landscape by prioritizing clear communication, reliable service delivery, and transparent financial practices—essential non-negotiables that fortify the bedrock of a prosperous client-manager relationship. beyond these fundamentals, integrating extra-mile strategies elevates satisfaction and lays a robust foundation for enduring client connections.

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Best Practices for Productive Virtual Meetings

Best Practices for Productive Virtual Meetings

effective meetings are crucial, and understanding the type of meeting is key. decision, discussion, and presentation meetings each have distinct goals. employing the 5 p’s (purpose, preparation, progress, participation, and process) enhances meeting quality. clear objectives and agendas are essential, with prioritized items for efficiency. virtual meetings benefit from well-defined agendas, promoting focus, time management, engagement, clear communication, and accountability. conversely, meetings without agendas may suffer from a lack of direction, time wastage, reduced engagement, and potential miscommunication. to optimize virtual meetings, limit duration, use timers, establish ground rules, limit cell phone use, assign roles, and carefully select attendees. explore alternatives when appropriate and incorporate visuals for engagement. follow up on detailed topics separately to respect time constraints and maintain a structured and efficient meeting environment.

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